Quality Surveys can get you quality response, in turn increasing the quality of service that you offer to your customers. You can use this template to gather information from your customer base. If we have missed out anything you can easily customize the templates and add your own questions to the survey.
Battery of questions focusing on merchandise quality, value, layout, convenience. Comparisons across 6 retailers.
Visit history, success in finding products searching for, satisfaction.
Home electronics: family shopping habits, items purchased, purchase process.